FREQUENTLY ASKED QUESTIONS:
Shipping Fees:
First Class Mail - $3.00
Priority Mail - $4.85
UPS Ground - $6.95
Free Shipping on orders $50 and over.
UPS Next Day and UPS 2nd Day Air
-Shipping fees up to $30 depending on destination.
-Overnight and 2nd Day delivery must be ordered before 2 pm E.S.T.
-UPS Saturday Delivery not offered.
-International Shipment By Airmail ONLY
Argentina $7 USD Flat Rate
Australia $7 USD Flat
Canada $6 USD Flat Rate
Denmark $7 USD Flat Rate
France $7 USD Flat Rate
Germany $7 USD Flat Rate
Portugual $7 USD Flat Rate
Spain $7 USD Flat Rate
Switzerland $7 USD Flat Rate
Virgin Islands $7 USD Flat Rate
UK $7 USD Flat Rate
* Duties and local taxes not included.
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Mail Orders:
Money Order and Cashier Check Accepted
NO PERSONAL CHECKS OR COD
All mail orders must be accompanied by a completed Mail Order Form
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Sales Tax
Only New York residents will be charged a 8% sales tax. Taxes will be included
in your order.
for items in stock and will be shipped within 24 hours on a standard business day. Please allow 2-7 business days for delivery. All items are aftermarket products unless otherwise noted.
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Wholesale Interest:
For interest in reselling any of our products please contact:
info@easyaccessories.com
for price list.
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Returns:
If you are not completely satisfied with your order you may return it within 30
days of the purchase date for a refund. If the return is processed after 30
days, no refunds will be made. Items must be in resellable condition and in the
original packaging. Shipping
and handling charges will not be refunded. Return shipping to EasyAccessories.com will be at customer expense. Hint: To speed processing time
please write 'RETURN' visibly and clearly on the outside of the package.
All Returns and Exchanges must be accompanied by the original packing slip and a
completed Return and Exchange Form
EasyAccessories.com [Order Number Here]
1692 2nd Ave #1
New York, NY 10128
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Exchange:
If you are not completely satisfied with your order you may return it within 30
days of the purchase date for an exchange. After 30 days, no exchanges can be
made. Items must be in resellable condition and in the original packaging.
Shipping and handling charges will not be refunded. Return shipping to
EasyAccessories.com will be at customer's expense. Shipping of the replacement
item is at customer's expense. Hint: To speed processing time please write
'EXCHANGE' visibly and clearly on the outside of the package.
All Returns and Exchanges must be accompanied by the original packing slip and a
completed Return and Exchange Form
EasyAccessories.com [Order Number Here]
1692 2nd Ave #1
New York, NY 10128
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Defective Items or Wrong Items Sent:
If the item you receive is defective and a replacement is available, you may
return it for an exchange. The exchange will be shipped only after the defective
item is returned. Return shipping fees will not be refunded. Exchange item will
be shipped out at no charge. No restocking fee will apply for defective items or
wrong items shipped.
If a replacement item is not available you may return the item. You will be
refunded the full cost of the item only. Any shipping charges or shipping costs
incurred by customer WILL NOT be refunded.
All Returns and Exchanges must be accompanied by the original packing slip and a
completed Return and Exchange Form
EasyAccessories.com [Order Number Here]
1692 2nd Ave #1
New York, NY 10128
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I checked the status of my order. Why is my order on hold?
Orders are placed on hold when the billing address of the credit card is either
not provided or does not match the billing address of the credit card used.
Common reasons for billing address problems include a recent move, a corporate
credit card, or multiple addresses. If your shipping address does not match the
credit card billing address, please make sure to input all billing information
correctly. Please Note: We verify the billing address to prevent credit card
fraud. If you order is on hold due to a billing address problem please contact
us via email or phone to verify address.
Orders may also be placed on hold when items ordered are on backorder. You will
be notified via email when your order is hold due to a backordered item.
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How do I know if my order has been shipped?
You will automatically be sent a confirmation email when your order has been
processed and shipped. You can check on the status of your order by clicking on
the link in the confirmation email. If you are a Yahoo! member you can also
check on the status of your order by going to www.shopping.yahoo.com and click
on Shopping Account.
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When will my order arrive?
USPS First Class Mail - 3-5 days **APPROXIMATE**
USPS Priority Mail - 2-3 days **APPROXIMATE**
UPS 2nd Day Air - 2 days if order placed before 2 p.m. EST
UPS Next Day Air - 1 day if order placed before 2 p.m. EST
***WE DO NOT OFFER WEEKEND SHIPMENTS***
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What is my tracking number?
USPS First Class Mail and USPS Priority Mail do not have tracking numbers. UPS
2nd Day Air and UPS Next Day Air have tracking numbers that are sent to you in
the confirmation email. UPS orders can be tracked on the UPS website www.ups.com.
UPS tracking numbers can be tracked only after they are entered into the UPS
tracking system, usually at the end of the business day.
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I got a confirmation email that my order has been processed and shipped, but
I still have not received my order. What's the problem?
Please note that shipping times are approximate and may vary depending on
location. Please allow a full two weeks for arrival. If you still haven't
received your order please verify the shipping address and contact us via email
or phone (646) 290-5332.
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Which forms of payment do you accept?
We proudly accept MasterCard or Visa credit cards on our website. Click here to
Apply for Credit Card Online
All brand names and trademarks are the property of their respective holders and
while we make reference to brand name merchandise we are in no way endorsed or
associated by these companies
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For Customer Service, call (646) 290-5332.
Email us for the quickest response.
Please contact us at:
info@easyaccessories.com
